Shipping
How long will my order take?
Most orders arrive 2 to 3 weeks after you order, including shipping. For custom signs, address signs and custom gifts, the 2 to 3 weeks start when you approve your design proof or mockup.
What if I need my order in a hurry?
If you need it by a certain date, call us at 409-899-9359 or email david@glasstat.com before you order, and we'll tell you whether we can make it.
How much is shipping?
Shipping is calculated at checkout, so you'll see the exact cost before you pay. We DO NOT add a packing or handling fee!
Where do you ship?
We ship to addresses in the United States only.
Will my order come in one box?
Glass signs ship from our shop in Beaumont, Texas, by UPS. Tee shirts, canvas prints, puzzles, shower curtains and rugs are printed and shipped by our print partners. If your order includes both, it will arrive in more than one package, each with its own tracking number.
How do I know my order was received?
After you place your order, we'll email you a confirmation.
Can I track my order?
Yes! When your order ships, we'll email you a tracking number.
Is my order insured?
UPS shipments are tracked and insured. If your order arrives damaged, email us within 7 days of delivery with photos of the item and the box, and keep the packaging. See our Shipping policy and Refund policy for details.